Proposal- a training programme for Wing Yip Dissertation

Proposal- a training programme for Wing Yip - Dissertation Example In terms of the classical Chinese concepts of family and business, Wing Yip strives to build long term relationships with its suppliers, its staff, its customers and tenants. Further long term goals are to ensure that the company’s passion – the supply of excellent food products – strengthens the awareness of Chinese food culture in Britain, to mirror the important role of food in Chinese history and society (Wing Yip*, 2011). At all four branches of Wing Yip, vacancies have been advertised for cashiers, shop floor assistants and store manager’s assistants (Wing Yip**, 2011). Toward the achievement of the long-term goals of Wing Yip, it is essential that the training provided for the existing staff – as they move into positions of leadership within the stores – and the newly employed staff – as they begin their association with the culture and traditions of Wing Yip – be trained and developed as individuals proud to be associate d with the company and its values. Service delivery must be refined and enhanced through training in best practice, already found in the organisation. Objectives To promote a common culture of service, innovation, pride in delivery and lifelong learning among Wing Yip employees To enable upward mobility toward leadership within the organization, in line with succession-planning strategies To promote the company culture of the classical Chinese approach to family and business, and the passion for food (Wing Yip*, 2011) among all employees To ensure appropriate skills and competencies according to job description among Wing Yip employees, hence promoting the empowerment of the individual Approach A dual approach will be maintained in the courses offered: Induction training for new employees, to familiarise new people with roles and responsibilities, the culture of the business, and with colleagues; development for existing employees to emphasise the employees’ potential to lear n new skills and develop more capabilities (The Times 100 website: Training and Development Theory, 2011). Adults learn best through goal-oriented instruction (Craig, 1987) and thus trainers will employ structures and methodologies with this in mind. The possibilities for advancement in the company and personal development will be emphasised throughout. Also the first and compulsory-for-all-course – Course A – will disseminate the company culture and promote the taking of personal responsibility as well as initiative and innovation, hence persuading the delegates that the company’s values are sound. The company’s objectives in presenting the training must be concisely and regularly reinforced throughout the training. Assumptions In order to improve the output and success of a business it has been claimed that an organization in which everyone shares the same vision and where they trust and value each other’s contribution develops a â€Å"high perf ormance culture† (The Times 100 website: Siemens Case Study, 2011). Further, allowing people to take responsibility and trusting in their abilities motivates them, and allied with a shared vision and goals, individuals feel that they are contributing in a worthwhile way to the business. They also then feel more empowered in their